{"id":17050,"date":"2026-07-11T17:07:52","date_gmt":"2026-07-11T11:37:52","guid":{"rendered":"https:\/\/www.fast2sms.com\/help\/shopify-whatsapp-order-notifications\/"},"modified":"2026-07-11T17:07:52","modified_gmt":"2026-07-11T11:37:52","slug":"shopify-whatsapp-order-notifications","status":"publish","type":"post","link":"https:\/\/www.fast2sms.com\/help\/shopify-whatsapp-order-notifications\/","title":{"rendered":"Shopify WhatsApp Order Notifications for India: Complete Free Setup"},"content":{"rendered":"<p>Your customer just ordered. An email confirmation might get read tomorrow. A WhatsApp message gets read now. This guide sets up automatic WhatsApp order notifications on your Shopify store with the free Fast2SMS app, made for Indian stores and Indian numbers.<\/p>\n<h2>What your customers will receive<\/h2>\n<ul>\n<li>Order confirmation the moment checkout completes, with your verified business name.<\/li>\n<li>Payment received, fulfilled, out for delivery, and delivered updates.<\/li>\n<li>Shipment messages with a live tracking link.<\/li>\n<li>Optional extras: refund updates, welcome messages, <a href=\"https:\/\/www.fast2sms.com\/help\/reduce-cod-rto-shopify\/\">COD confirmations<\/a> and <a href=\"https:\/\/www.fast2sms.com\/help\/shopify-abandoned-cart-whatsapp\/\">abandoned cart reminders<\/a>.<\/li>\n<li>Even the <a href=\"https:\/\/www.fast2sms.com\/help\/shopify-whatsapp-invoice-pdf\/\">order invoice as a PDF<\/a>, attached automatically.<\/li>\n<\/ul>\n<h2>What it costs<\/h2>\n<p>The app is free. There is no monthly fee for WhatsApp API access on Fast2SMS either. Order updates use utility templates at INR 0.25 per message, billed to your own Fast2SMS wallet. Failed messages are refunded automatically. No markup, because the app developer is Fast2SMS itself.<\/p>\n<h2>Step 1: Install the app and connect your key<\/h2>\n<p>Install from the Shopify App Store, then paste your Fast2SMS API key on the Setup tab. Need the key? It is in the Dev API section of your free <a href=\"https:\/\/www.fast2sms.com\" target=\"_blank\" rel=\"noopener\">Fast2SMS account<\/a>.<\/p>\n<p style=\"text-align:center;margin:28px 0;\">\n  <a href=\"https:\/\/apps.shopify.com\/fast2sms\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;background:#e63329;color:#ffffff;font-size:20px;font-weight:700;padding:16px 52px;border-radius:40px;text-decoration:none;box-shadow:0 3px 8px rgba(0,0,0,0.22);\">Install Now<\/a>\n<\/p>\n<h2>Step 2: Connect WhatsApp on Fast2SMS<\/h2>\n<p>In your Fast2SMS panel, connect your WhatsApp Business number. Use a new number, or keep your existing WhatsApp Business app number working alongside the API. Free, no setup fee. Then get a utility template approved for order updates. The <a href=\"https:\/\/www.fast2sms.com\/help\/whatsapp-business-api-wordpress\/\">WhatsApp Business API guide<\/a> walks through both.<\/p>\n<h2>Step 3: Turn on the events you want<\/h2>\n<p>Open the <strong>Automations<\/strong> tab in the app. Each event has a switch. Start with Order placed, then add Out for delivery and Delivered, the two updates customers value most.<\/p>\n<figure style=\"margin:36px 0;text-align:center;\">\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.fast2sms.com\/help\/wp-content\/uploads\/2026\/07\/fast2sms-shopify-app-automations.png\" alt=\"WhatsApp order notification automations in the Fast2SMS Shopify app\" width=\"1600\" height=\"898\" style=\"max-width:100%;height:auto;border:1px solid #e5e7eb;border-radius:8px;box-shadow:0 2px 8px rgba(0,0,0,0.06);\" \/><figcaption style=\"font-size:14px;color:#6b7280;margin-top:12px;font-style:italic;\">One switch per event. Choose WhatsApp, SMS, or both.<\/figcaption><\/figure>\n<h2>Step 4: Pick your template and preview<\/h2>\n<p>Click <strong>Fetch from Fast2SMS<\/strong> and your approved WhatsApp templates appear in a searchable picker. Map each variable with a dropdown: {name}, {order_id}, {amount} and 15 more. The live phone preview shows the exact message, with your verified WhatsApp business name, as you build it. Then hit <strong>Send test<\/strong> and check it on your own phone.<\/p>\n<figure style=\"margin:36px 0;text-align:center;\">\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.fast2sms.com\/help\/wp-content\/uploads\/2026\/07\/shopify-whatsapp-template-invoice-pdf.png\" alt=\"WhatsApp template variable mapping with live phone preview in the Fast2SMS Shopify app\" width=\"1600\" height=\"901\" style=\"max-width:100%;height:auto;border:1px solid #e5e7eb;border-radius:8px;box-shadow:0 2px 8px rgba(0,0,0,0.06);\" \/><figcaption style=\"font-size:14px;color:#6b7280;margin-top:12px;font-style:italic;\">Dropdown variable mapping and a live WhatsApp-style preview before you save.<\/figcaption><\/figure>\n<h2>Step 5: Watch the logs<\/h2>\n<p>Orders start flowing and the Logs tab records every message: event, channel, masked number, status. Failed messages show the reason and retry with one click. Messages send within seconds of each order event.<\/p>\n<figure style=\"margin:36px 0;text-align:center;\">\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.fast2sms.com\/help\/wp-content\/uploads\/2026\/07\/shopify-sms-delivery-logs.png\" alt=\"WhatsApp message delivery logs in the Fast2SMS Shopify app\" width=\"1600\" height=\"902\" style=\"max-width:100%;height:auto;border:1px solid #e5e7eb;border-radius:8px;box-shadow:0 2px 8px rgba(0,0,0,0.06);\" \/><figcaption style=\"font-size:14px;color:#6b7280;margin-top:12px;font-style:italic;\">Every message logged with status, retry, and CSV export.<\/figcaption><\/figure>\n<h2>Frequently asked questions<\/h2>\n<h3>Is this free?<\/h3>\n<p>The app is free and WhatsApp API access has no monthly fee. You pay INR 0.25 per utility message from your own wallet, with automatic refunds for failed messages.<\/p>\n<h3>Do customers need to save my number?<\/h3>\n<p>No. Template messages reach any WhatsApp user, and your verified business name shows on every message.<\/p>\n<h3>Can I send SMS as well?<\/h3>\n<p>Yes. Every event can send SMS, WhatsApp, or both. SMS uses your approved DLT templates.<\/p>\n<h3>How fast do messages go out?<\/h3>\n<p>Within seconds of the order event.<\/p>\n<h3>Can I get a copy of each order on my own phone?<\/h3>\n<p>Yes. Turn on &#8220;Also alert admin&#8221; per event and add up to 10 team numbers in Settings.<\/p>\n<h3>Which stores can use this?<\/h3>\n<p>Shopify stores with Indian (+91) customer numbers. The complete feature tour is in the <a href=\"https:\/\/www.fast2sms.com\/help\/fast2sms-shopify-app\/\">Fast2SMS Shopify app guide<\/a>.<\/p>\n<h2>Send your first WhatsApp order update today<\/h2>\n<p>Install the free app, connect your account, flip one switch. Your next order confirms itself on WhatsApp.<\/p>\n<p style=\"text-align:center;margin:28px 0;\">\n  <a href=\"https:\/\/apps.shopify.com\/fast2sms\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;background:#e63329;color:#ffffff;font-size:20px;font-weight:700;padding:16px 52px;border-radius:40px;text-decoration:none;box-shadow:0 3px 8px rgba(0,0,0,0.22);\">Install Now<\/a>\n<\/p>\n<p>Questions? Write to <a href=\"mailto:support@fast2sms.com\">support@fast2sms.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Step-by-step setup for WhatsApp order notifications on Shopify with the free Fast2SMS app: templates, variable mapping, live preview and logs.<\/p>\n","protected":false},"author":11,"featured_media":17028,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"Shopify WhatsApp notifications","_yoast_wpseo_title":"Shopify WhatsApp Order Notifications (Free Setup) | Fast2SMS","_yoast_wpseo_metadesc":"Set up automatic WhatsApp order notifications on Shopify: confirmations, delivery updates and tracking links. 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