Order updates, delivery alerts, payment confirmations and other transaction messages.
e.g. "Your order #4821 has shipped"WhatsApp Pricing
No setup fee. No monthly cost. Pay only for the messages you send, from ₹0.13 per message. Agents, live chat inbox, flow builder and API are free.
- Official Business API
- Recharge from ₹100
- Failed messages refunded
- Unlimited validity
- Utilitye.g. "Your order #4821 has shipped"₹0.25/ msg
- Authenticatione.g. "Your OTP is 482913"₹0.25/ msg
- Marketinge.g. "Diwali sale: flat 30% off"₹0.95/ msg
- Servicee.g. agent reply from the inbox₹0.13/ msg
₹0 setup · ₹0 monthly. Pay per message sent. Failed messages are refunded to your wallet.
Start freeSending lakhs of messages a month?
Contact sales for discounted rates
Four message categories, one simple rate each
Meta sets the category when it approves your template. You pay the rate for that category every time the message is sent.
One-time passwords and login codes sent with an authentication template.
e.g. "Your OTP is 482913"Offers, launches, festival campaigns and re-engagement messages with media and buttons.
e.g. "Diwali sale: flat 30% off"Replies you send inside a live chat, within 24 hours of the customer's last message.
e.g. agent reply from the inboxRates for Indian numbers. Unlimited validity. Other countries are priced in the panel when you pick the destination.
Marketing, utility, authentication, service: what each one is
Every WhatsApp Business API message falls into one of four categories. The category, not the length or the media, decides the price.
Marketing message · ₹0.95
Anything promotional: offers, launches, discount codes, festival campaigns, event invitations and "we miss you" messages. Templates can carry an image, video or PDF header and buttons.
Needs an approved marketing templateUtility message · ₹0.25
Updates about a transaction or service the customer already has: order confirmed or shipped, payment received, appointment tomorrow, fee or EMI due. No promotional lines.
Needs an approved utility templateAuthentication message · ₹0.25
Only one-time passwords and verification codes, with a copy-code button and an optional expiry line. No promotions and no links.
Needs an approved authentication templateService message · ₹0.13
A free-form reply you send within 24 hours of the customer's last message, usually from the live chat inbox. Text, images, documents, audio, video, location, stickers or reactions.
No template neededMessages customers send to you are free. Prices are per message to Indian numbers.
Everything else is free
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No setup or monthly cost₹0Business API access, number onboarding and the panel are free.
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Unlimited free agents₹0Add your whole team to the shared inbox at no per-seat charge.
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Free live chat inbox₹0Web inbox and Android agent app for two-way customer chats.
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Free flow builder & chatbot₹0Automate replies and menus without writing code.
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Free API & webhooks₹0Send from your software and receive delivery and read status.
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Bulk campaigns included₹0Upload a list, pick a template, schedule and track.
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Template approval help₹0We review your templates before you submit them to Meta.
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Failed messages refunded₹0A message that does not get sent is credited back to your wallet automatically.
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Incoming messages free₹0Messages customers send to your business cost nothing.
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Free AI agent₹0Train it on your website, PDFs or FAQ to answer routine questions first.
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Free onboarding & green-tick help₹0Our team connects your number with you on a call and guides the green-tick request.
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₹50 free credit₹0Every new account gets ₹50 credit after signup to send test messages.
No setup fee, no monthly charge: the full WhatsApp bill
On Fast2SMS the WhatsApp Business API itself costs nothing. There is no setup fee, no monthly panel rental, no per-number fee and no per-agent fee. Onboarding, the live chat inbox, the chatbot, the API and webhooks come with every account.
Your monthly cost is simply the messages you sent that month, each at the rate of its category. A slow month costs nothing, because the wallet balance never expires.
| Item | Fast2SMS charge |
|---|---|
| Setup fee | ₹0 |
| Monthly or panel fee | ₹0 |
| Per-number fee | ₹0 |
| Agents and live chat inbox | ₹0 |
| Flow Builder chatbot and AI agent | ₹0 |
| API and webhooks | ₹0 |
| Onboarding and green-tick help | ₹0 |
| Incoming customer messages | ₹0 |
| Failed messages | ₹0 · refunded |
| Messages you send | ₹0.13 to ₹0.95 each |
How Meta decides the category, and the price
Every message you send first, such as a campaign, an alert or an OTP, uses a template. You pick a category when you create it, and Meta checks two things: that the content follows WhatsApp's policies and that the category matches the content. Approval usually takes from a few minutes to a few hours.
Keep promotions out of utility templates: a discount line inside a utility template is a common reason for rejection or re-categorisation. Replies inside the 24-hour window after a customer writes to you need no template and are service messages. The Fast2SMS team reviews your templates for free before you submit them.
| Message | Category | Price |
|---|---|---|
| Order shipped, with a track button | Utility | ₹0.25 |
| Appointment reminder for tomorrow | Utility | ₹0.25 |
| Payment receipt with PDF | Utility | ₹0.25 |
| Login or signup OTP | Authentication | ₹0.25 |
| Diwali offer with a shop button | Marketing | ₹0.95 |
| Agent reply within 24 hours | Service | ₹0.13 |
| Customer writes to you | Incoming | ₹0 |
What bulk WhatsApp messages actually cost
Messages × the rate of their category. There is no platform fee on top, and failed messages are refunded to your wallet.
| Messages | Marketing ₹0.95 | Utility ₹0.25 | Authentication ₹0.25 | Service ₹0.13 |
|---|---|---|---|---|
| 10,000 | ₹9,500 | ₹2,500 | ₹2,500 | ₹1,300 |
| 50,000 | ₹47,500 | ₹12,500 | ₹12,500 | ₹6,500 |
| 1 lakh | ₹95,000 | ₹25,000 | ₹25,000 | ₹13,000 |
| 5 lakh | ₹4,75,000 | ₹1,25,000 | ₹1,25,000 | ₹65,000 |
| 10 lakh | ₹9,50,000 | ₹2,50,000 | ₹2,50,000 | ₹1,30,000 |
Indian numbers. Sending lakhs of messages a month? Ask sales for a custom rate.
A month of WhatsApp for an online store
Most businesses send a mix of categories. Here is an example: one festival offer, order and shipping updates for every buyer, OTPs at login and checkout, and agent replies to customers who wrote in. Customer messages are free, so only your messages are counted.
Total for the month: ₹11,150. No setup or monthly fee is added.
| Messages | Cost |
|---|---|
| Festival offer to customers 5,000 × ₹0.95 marketing | ₹4,750 |
| Order and shipping updates 20,000 × ₹0.25 utility | ₹5,000 |
| Login and checkout OTPs 3,000 × ₹0.25 authentication | ₹750 |
| Agent replies within 24 hours 5,000 × ₹0.13 service | ₹650 |
| Customer messages | ₹0 |
| Total | ₹11,150 |
Example only: the message counts are made up to show the maths. Your bill is the messages you actually send.
WhatsApp vs SMS vs RCS: cost per message
All three run from the same Fast2SMS account and the same wallet. These are our own published rates for Indian numbers.
Order updates and alerts as WhatsApp templates. Authentication (OTP) is also ₹0.25, service replies ₹0.13.
Customer needs WhatsApp installedOffers, launches and festival campaigns as WhatsApp templates with media and buttons.
Meta sets the template categoryPlain text, 160 characters per SMS, to every phone in India including feature phones and iPhones. Needs DLT.
Falls to ₹0.11 with larger rechargesBrand name, logo and verified tick, media, rich cards, carousels and buttons in the Android Messages app.
Same rate for every message type| 10,000 messages | Rate | Cost |
|---|---|---|
| WhatsApp service reply | ₹0.13 | ₹1,300 |
| WhatsApp utility or OTP | ₹0.25 | ₹2,500 |
| WhatsApp marketing | ₹0.95 | ₹9,500 |
| Bulk SMS, default rate | ₹0.25 | ₹2,500 |
| Bulk SMS, lowest slab | ₹0.11 | ₹1,100 |
| RCS, any type | ₹0.35 | ₹3,500 |
| Feature | SMS | RCS | |
|---|---|---|---|
| Where it arrives | WhatsApp app | SMS inbox, every phone | Android Messages app |
| Sender shown | Verified business name | 6-letter DLT sender ID | Brand name, logo, verified tick |
| Rich content | Media, template buttons | No, plain text | Rich cards and buttons |
| Read receipts | Yes | No, delivery reports | Yes |
| Internet needed | Yes | No | Yes |
| Approval | Meta template approval | TRAI DLT | Brand bot, no DLT |
For OTPs, Smart OTP sends on WhatsApp first and falls back to SMS automatically: a failed WhatsApp attempt is refunded and the SMS is charged at your SMS rate. See Bulk SMS pricing and RCS pricing for every slab.
Recharge from ₹100, pay as you send
WhatsApp on Fast2SMS is prepaid. Add money to your wallet and each message is charged from the balance at the rate of its category. There is no plan to choose and no monthly bill. The panel shows the cost of a campaign before you confirm it.
WhatsApp messages bill on delivery basis: failed messages, and messages still undelivered after 48 hours, are refunded automatically and listed in the refund report. The same wallet pays for SMS, RCS, Voice and Smart OTP, and every recharge, debit and refund is in your transaction history.
| Free credit on signup | ₹50 |
| Minimum recharge | ₹100 |
| Pay by | UPI, card or net banking |
| Rate validity | Unlimited, balance never expires |
| GST | 18% on the recharge amount |
| Invoice | GST invoice for every payment |
| Failed messages | Refunded within 48 hours |
| Same wallet for | SMS, RCS, Voice, Smart OTP |
Fast2SMS vs many WhatsApp API providers
What a free account includes here, against what many providers put behind a monthly plan.
| What you get | Fast2SMS | Many providers |
|---|---|---|
| Monthly panel fee | ₹0 | Often ₹1,000–₹5,000 a month |
| Setup charge | ₹0 | Often a one-time setup fee |
| Onboarding support | Free, on a call | Self-serve or paid |
| Live chat inbox | Included | Paid add-on or separate plan |
| Agent seats | Unlimited, free | Per-agent charge |
| Android app for agents | Yes | Rarely |
| API and webhooks | Included | Often a higher plan |
| Bulk campaigns | Included | Included |
| Chatbot builder | Free Flow Builder + AI agent | Paid add-on |
| Failed message refund | Auto, to wallet | Often not refunded |
| Incoming messages | Free | Free |
| Support | Chat, phone, email, meeting | Email ticket |
Based on publicly listed plans of common WhatsApp Business API providers in India; details vary by provider.
Get discounted WhatsApp rates from our sales team
Sending lakhs of utility or marketing messages a month? Share your volume and use case and we call back with a custom rate and a dedicated account manager.
Live in three steps
Signup and connect your number
Create a free account (₹50 credit is added) and complete the WhatsApp Business API onboarding from the panel. Our team can do it with you on a call for free.
Add credit
Recharge from ₹100 by UPI, card or net banking. No plan to pick, no monthly fee.
Send and pay per message
Each message is charged at the rate for its category; failed messages are refunded.
WhatsApp pricing: questions answered
How much does the WhatsApp Business API cost on Fast2SMS?
There is no setup or monthly cost. You pay per message sent: ₹0.25 for utility, ₹0.25 for authentication, ₹0.95 for marketing and ₹0.13 for service messages in India. Incoming messages are free.
What is the WhatsApp Business API price in India?
On Fast2SMS the WhatsApp Business API price in India is ₹0.13 to ₹0.95 per message, depending on the category: marketing ₹0.95, utility ₹0.25, authentication ₹0.25 and service ₹0.13. There is no setup fee, no monthly fee and no per-number fee.
What is the WhatsApp API cost per message?
It depends on the category Meta assigns to the template. On Fast2SMS a marketing message costs ₹0.95, a utility message ₹0.25, an authentication message ₹0.25 and a service reply ₹0.13.
How does WhatsApp per-message pricing work on Fast2SMS?
Each message you send is charged once, at the rate of its category, from your prepaid wallet. Messages that fail are refunded, incoming messages are free, and the panel shows the cost of a campaign before you confirm it.
What is the WhatsApp marketing message price?
A WhatsApp marketing message costs ₹0.95 on Fast2SMS. Marketing covers offers, launches, discount codes, festival campaigns and re-engagement messages, including templates with an image, video or PDF header and buttons.
What is the WhatsApp utility message price?
A WhatsApp utility message costs ₹0.25 on Fast2SMS. Utility covers order, payment, delivery, booking and appointment updates about something the customer already did, with no promotional lines.
What is the WhatsApp authentication message price?
A WhatsApp authentication message costs ₹0.25 on Fast2SMS. Authentication templates are only for one-time passwords and verification codes and show a copy-code button.
What is the WhatsApp OTP price in India?
A WhatsApp OTP is sent as an authentication message and costs ₹0.25 per OTP on Fast2SMS. An SMS OTP costs your bulk SMS rate, ₹0.25 down to ₹0.11. With Smart OTP, a WhatsApp attempt that fails is refunded and the SMS fallback is charged at your SMS rate.
What is a WhatsApp service message and what does it cost?
A service message is a free-form reply you send within 24 hours of the customer's last message, usually from the live chat inbox. It needs no template and costs ₹0.13 per message on Fast2SMS.
Are incoming WhatsApp messages charged?
No. Messages customers send to your business are free on Fast2SMS. Only your replies are charged, at the service rate of ₹0.13 when sent within 24 hours of the customer's last message.
Does Fast2SMS charge per conversation or per message?
Per message. Fast2SMS charges each WhatsApp message you send at the rate of its category (marketing ₹0.95, utility ₹0.25, authentication ₹0.25 and service ₹0.13), not a fee per conversation or per month. When a customer writes to you, you can reply freely for 24 hours and each reply is a ₹0.13 service message.
How does Meta WhatsApp pricing work when I send through Fast2SMS?
Meta reviews every template and assigns its category: marketing, utility or authentication. Replies inside the 24-hour window are service messages. Fast2SMS then charges one flat rate per message for that category, from ₹0.13 to ₹0.95, with no platform fee on top.
What are the WhatsApp Business API charges apart from messages?
None on Fast2SMS. There is no setup fee, monthly fee, per-number fee or per-agent fee, and the live chat inbox, Flow Builder chatbot, AI agent, API, webhooks, onboarding and green-tick help are free.
Is there a WhatsApp Business API monthly charge?
No. Fast2SMS has no monthly plan or panel rental for WhatsApp. Your monthly cost is simply the messages you sent that month at ₹0.13 to ₹0.95 each.
Is there a setup fee for the WhatsApp Business API?
No. Number onboarding is free on Fast2SMS, and the team can do it with you on a call: Facebook Business Manager, number registration, display name and the green-tick request.
Is the WhatsApp Business API free?
Access is free on Fast2SMS: no monthly fee, no setup fee and a free inbox, chatbot and API. The messages you send are paid per message, from ₹0.13 to ₹0.95 by category, and incoming messages are free.
Is there a free trial of the WhatsApp API?
Yes. Fast2SMS adds ₹50 free credit after signup so you can send real test messages, and three pre-approved test templates (marketing, utility and authentication) are ready after onboarding.
Is there a charge for agents, the live chat inbox or the flow builder?
No. Agents, the shared inbox, the Android agent app, the flow builder, chatbot, AI agent and the API are all free on Fast2SMS, with no per-seat fee. You pay only for messages sent.
Does the WhatsApp green tick cost extra?
No. Fast2SMS guides the green-tick request from the panel and handles the paperwork with you for free. Approval of the green tick is Meta's decision, so no provider can guarantee it.
How much do 10,000, 1 lakh or 10 lakh WhatsApp messages cost?
On Fast2SMS, 10,000 messages cost ₹9,500 for marketing, ₹2,500 for utility or authentication and ₹1,300 for service replies. 1 lakh marketing messages cost ₹95,000 and 1 lakh utility messages ₹25,000. 10 lakh marketing messages cost ₹9,50,000 and 10 lakh utility messages ₹2,50,000.
What is the bulk WhatsApp message price?
Bulk WhatsApp campaigns on Fast2SMS cost the same per-message rates as single messages: marketing ₹0.95, utility ₹0.25, authentication ₹0.25 and service ₹0.13. There is no platform fee on top, and failed messages are refunded to your wallet.
How do I calculate my WhatsApp Business API cost?
Multiply the messages in each category by its rate. For example, 10,000 utility messages at ₹0.25 cost ₹2,500 on Fast2SMS. The panel also shows the cost before you send a campaign.
Do I pay for messages that fail?
No. Fast2SMS bills WhatsApp on delivery basis. Failed messages are refunded to your wallet automatically within 48 hours, a message still undelivered after 48 hours is refunded too, and every refund shows in the refund report.
What happens if a number is not on WhatsApp?
The message fails with the reason "not on WhatsApp" in the delivery report, and Fast2SMS refunds the amount to your wallet automatically. You can reach those customers by SMS instead.
What decides whether a message is utility, authentication, marketing or service?
The template category. Meta reviews each template, checks that the category matches the content and approves the category along with the template. Replies sent inside an open 24-hour chat window are service messages and need no template.
Why does a marketing message cost more than a utility message?
Pricing follows the category Meta assigns to each template. Promotional content is marketing at ₹0.95 on Fast2SMS, while updates about a transaction are utility at ₹0.25.
Can I put an offer inside a utility template to pay less?
No. A discount line inside a utility template is a common reason for rejection or re-categorisation by Meta. Keep utility messages purely informational and send offers as marketing templates. The Fast2SMS team reviews templates for free before you submit them.
WhatsApp API vs SMS cost: which is cheaper?
On Fast2SMS a DLT SMS costs ₹0.25 at the default rate and falls to ₹0.11 with larger recharges. A WhatsApp utility or authentication message is ₹0.25, a service reply ₹0.13 and a marketing message ₹0.95. For OTPs and alerts the entry prices are the same; for promotions SMS is cheaper per message.
Is WhatsApp cheaper than RCS?
It depends on the category. On Fast2SMS an RCS message is ₹0.35. WhatsApp utility and authentication messages (₹0.25) and service replies (₹0.13) cost less than RCS, while a WhatsApp marketing message (₹0.95) costs more.
Which is the cheapest WhatsApp Business API in India?
Compare the total cost, not only the message rate. Fast2SMS charges from ₹0.13 per message with no monthly, setup, per-number or per-agent fee, a free inbox, chatbot and API, a ₹100 minimum recharge and automatic refunds for failed messages.
How does Fast2SMS WhatsApp pricing compare with other providers?
Many WhatsApp API providers in India charge a monthly panel fee, often ₹1,000 to ₹5,000 a month, a one-time setup fee, a per-agent charge, or extra for the inbox, chatbot or API, and often do not refund failed messages. Fast2SMS charges only per message, from ₹0.13 to ₹0.95, and includes all of these for free.
What is the minimum recharge and does it expire?
₹100. WhatsApp rates on Fast2SMS have unlimited validity and your wallet balance never expires.
Is GST charged on the recharge?
Yes, 18% GST applies on the recharge amount, and a GST invoice is generated for every payment. Add your GSTIN in Settings to have it printed on the invoice.
How do I pay for WhatsApp messages?
WhatsApp on Fast2SMS is prepaid. Recharge your wallet by UPI, card or net banking and each message is charged from the balance. The same wallet pays for SMS, RCS, Voice and Smart OTP, and every debit and refund is in your transaction history.
Are international messages priced differently?
Yes. The rates on this page are for Indian numbers. For other countries, the rate is shown in the panel when you select the destination, or ask our sales team.
Can I get a lower rate for high volume?
Yes. Fast2SMS high-volume plans go down to ₹0.11 per message. Share your monthly volume through the Get custom rates form on this page and our sales team will call you back with a discounted plan.
How do I start and what do I pay on day one?
Nothing. Create a free Fast2SMS account, connect your number with free onboarding help and send test messages with the ₹50 signup credit. When you are ready for campaigns, recharge from ₹100 and pay ₹0.13 to ₹0.95 per message by category.
No monthly cost. Pay only for messages sent, from ₹0.13. Failed messages refunded.